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When McKinsey Comes to Town

Sharon Zukin

Cyborg Chronicle

Summary of "When McKinsey Comes to Town" by Sharon Zukin

When McKinsey Comes to Town by Sharon Zukin takes a critical look at the rise of management consulting firms in cities and the impact they have on urban development. Zukin explores how these firms, led by consulting giant McKinsey & Company, shape the narrative and economic strategies of cities, often prioritizing profit and efficiency over the needs and desires of local residents.

Key Points / Ideas

The Power of Consultants: Zukin argues that management consulting firms have gained significant influence and control over how cities are run. These firms, armed with their expertise and persuasive leadership, often convince city officials and leaders to adopt their strategic plans, thereby shaping the future of urban development.

A Narrative of Efficiency: According to Zukin, the primary argument put forth by consulting firms is the need for efficiency and economic growth. They project a vision of streamlined processes, cost-cutting measures, and investment attraction to boost a city's competitiveness in the global market. This narrative often neglects social and environmental concerns, leading to a homogenized and profit-oriented urban landscape.

Evidence from Case Studies: Zukin supports her arguments with examples and case studies. For instance, she examines the impact of McKinsey's influence on cities like Detroit and New Orleans, where the firm's recommendations and strategies have faced criticism for favoring corporate interests and ignoring the needs of marginalized communities.

Questioning the Expertise: The author challenges the perceived expertise of management consultants. Zukin argues that their solutions often lack a comprehensive understanding of the complexities and specificities of cities. Their expertise is often rooted in generalized models and competitive capitalist frameworks, disregarding the unique identities and social dynamics of urban spaces.

A Call for Democratic Urban Planning: Ultimately, Zukin highlights the importance of including local communities and diverse stakeholders in the decision-making process for urban development. She advocates for more democratic and participatory forms of planning that take into account the voices and aspirations of those directly affected by these strategies.

Conclusion

"When McKinsey Comes to Town" offers a critical analysis of the influence and impact of management consulting firms on urban development. Zukin's book exposes the power dynamics at play and calls for a more democratic approach to urban planning. It raises important questions about who gets to shape the future of cities and highlights the need for more inclusive and equitable urban development strategies. Readers interested in urban planning, economic development, and the role of consulting firms will find this book both informative and thought-provoking. Other complementary readings on this topic include "The New Urban Crisis" by Richard Florida and "The Death and Life of Great American Cities" by Jane Jacobs.

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