Eric Mosley

Overview

In his book "Making Work Human," Eric Mosley explores the concept of creating a more human-centric workplace. As the CEO of Workhuman, a company focused on building a culture of appreciation and recognition, Mosley draws on his expertise and research to demonstrate how acknowledging and valuing employees' contributions can lead to increased engagement, productivity, and overall well-being. Through the book, Mosley presents a compelling argument for reimagining work and provides practical suggestions for implementing a more human-centered approach.

Key Points / Ideas

Mosley's main argument centers around the power of recognition and appreciation in the workplace. He highlights the importance of acknowledging employees' efforts and making them feel valued as a means of driving motivation, satisfaction, and loyalty. The author emphasizes that recognition should be frequent, specific, and tied to individual achievements rather than focusing solely on team-based recognition.

To support his arguments, Mosley presents several pieces of evidence and examples. He references studies that demonstrate the positive impact of recognition on employee engagement, such as the Gallup Q^12 survey which shows that employees who receive regular recognition are more likely to be engaged in their work. Mosley also shares real-life success stories of organizations that have implemented recognition programs and experienced improved performance and employee satisfaction. For instance, he discusses the case of Cisco Systems, which saw a significant increase in employee engagement and retention after implementing a peer-to-peer recognition program.

Conclusion

"Making Work Human" is a thought-provoking book that challenges traditional notions of work and advocates for a more human-centered approach. Eric Mosley convincingly argues that recognition and appreciation are key drivers of employee engagement and overall workplace satisfaction. The book provides practical guidance for organizations and leaders on how to implement effective recognition programs, with evidence and examples that support the author's claims.

Readers interested in understanding the importance of recognition and its impact on work culture will find "Making Work Human" to be a valuable resource. The book encourages a shift towards a more people-focused workplace and offers actionable strategies for fostering a culture of appreciation. For further reading on related topics, "The Power of Moments" by Chip Heath and Dan Heath and "Drive" by Daniel H. Pink are recommended.